Winners 2021

Samantha started as an apprentice in 2017 and quickly impressed her superiors, winning Mercedes-Benz’s apprentice of the year in 2020. Now a fully qualified parts advisor, she helps colleagues and customers with parts identification, searching and sourcing. Her initiatives include working out where showroom traffic was busiest to better place accessory display cases, resulting in a successful change of layout. Her dedication is such that in 2019 she won employee of the quarter for assisting a “challenging” repeat customer find parts for their classic car, who then left her a great review for her hard work. Her qualifications include three IMI (Institute of the Motor Industry) diplomas, and she has just started a university degree course in psychology and counselling.