Currently reading: Peugeot pledges stronger UK brand image and affordability focus

CEO Linda Jackson details how French brand plans to transform its product range and customer experience

Peugeot has an “enormous opportunity” to grow in the UK and it is currently “one of the best-kept secrets” in the market.

That’s according to company CEO Linda Jackson, who wants the brand to rediscover itself in the UK and grow once more. In 2022, it sold just over 50,000 cars in the UK, but 15 years ago it sold more than 140,000.

“We’ve been very quiet,” she said. “We’ve not talked about or communicated the wide range of vehicles and technologies we have or talked about our electrification. We need to build our awareness again. It’s about communicating a sharp message.

“The 208 is the best-selling car in Europe. The e-208 is the best-selling electric car. Do people in the UK know that? It’s about credibility and trust. All that comes with familiarity. It’s not just about growing market share but getting sustainable growth in the UK.

“We’re not just going to be pushing metal. There's an enormous opportunity with the product range and the brand experience.”

Phil York, Peugeot’s global marketing director, said it was important for Peugeot “to be simpler” with its messaging, particularly around electrification. “We will be more transparent with costs and be a voice of reason around electrification, taking cars into communities,” he explained.

Jackson confirmed she was “not going to change” Peugeot’s brand positioning and move further upmarket and said that the brand was “mainstream but the higher end of mainstream”. She added: “This fits in with the other Stellantis brands.”

Peugeot future ev line up preview 0

All 14 Stellantis brands had been tasked by group CEO Carlos Tavares to distil their brand into one word. For Peugeot, that was ‘allure’. “It’s the power of attraction, charisma and magnetism,” said Jackson.

She wants the brand to become even stronger. “In the past, you would buy a 3008 and then say it’s a Peugeot. Now I want people to say they’ve bought a Peugeot that happens to be a 3008,” she said.

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Jackson said Peugeot remained committed to keeping affordable models in its line-up, despite the demise of city cars like the Peugeot 108. “All companies are struggling to make cars in the A-segment,” she said. “At Peugeot, we're tackling accessibility with consumer offers.”

This includes a scheme being trialled in France called 'Peugeot-as-you-go’ whereby buyers pay €150 to get access to a new e-208 for two years and are able to drive 500km (311 miles) per month in it. Excess kilometres are charged at seven cents each. Another example is an all-in subscription service in the Netherlands.

Peugeot UK managing director Adam Wood confirmed that Peugeot was keen to bring both schemes to the UK if the trials were successful.

Jackson said the lack of progress in building an infrastructure to support electric cars was “frustrating” but the company was focused on helping its customers install wallboxes, possibly by including the costs into any subscription package.

There were no plans to offer the PSE performance badge on other Peugeots beyond the 508 at present, Jackson confirmed. Nor were there any plans to extend the range beyond the current model line-up, although the new 408 best demonstrates how Peugeot is willing to try new bodystyles within its existing range boundaries.

Peugeot 508 pse 2021 front quarter tracking

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“We’re not going to be a car manufacturer with a car in every niche,” she said. “We may evolve what we have with different shapes and concepts, like with the 308. We will always need cars in the C-segment, but the shape and silhouette will change, inevitably.

“I look at all different types of customers coming into the 408. It’s people who are bored of SUVs, who are moving up from the C-segment or don’t want just another D-segment saloon. It challenges segments and concepts.

"Will the next models from Peugeot be bland or boring? No. We will be even more daring with designs.”

Mark Tisshaw

mark-tisshaw-autocar
Title: Editor

Mark is a journalist with more than a decade of top-level experience in the automotive industry. He first joined Autocar in 2009, having previously worked in local newspapers. He has held several roles at Autocar, including news editor, deputy editor, digital editor and his current position of editor, one he has held since 2017.

From this position he oversees all of Autocar’s content across the print magazine, autocar.co.uk website, social media, video, and podcast channels, as well as our recent launch, Autocar Business. Mark regularly interviews the very top global executives in the automotive industry, telling their stories and holding them to account, meeting them at shows and events around the world.

Mark is a Car of the Year juror, a prestigious annual award that Autocar is one of the main sponsors of. He has made media appearances on the likes of the BBC, and contributed to titles including What Car?Move Electric and Pistonheads, and has written a column for The Sun.

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VicciV 6 February 2023

In short UK will get the low rent versions, lol.

More than decade ago when Peugeot cared about how their cars drove, they had a shockasborber factory at Sochaux that made products that enabled Peugeot to outride, outhandle and outlive competition on the suspension front. Currently they cant outride or outlast coz of crappy alternatives like KYB. Now that is USP and insttitutional memory lost. Good news would have been that they are reopening the Sochaux shocks factory.

Another sad decision was to see out their larger petrol engines with the crappy 1.6 Prince turbo before electric takeover which is a pile of junk really. They should have at least invested on a clean sheet reliable 1.8 litre turbo design that would leave good memories.

All the best though.

QuestionEverything 2 February 2023
French manufacturers should just stick to budget hatchbacks because they're never going to have prestige. It doesn't matter what they do it's just not going to happen. The "Allure" description of themselves was laughable. The 208 is about where they should stop. Anything they make above that class is largely destined for rental car stock or minicabs. Not many private buyers wouldn't spend their own money on a rapidly depreciating large French car.
rickerby 6 February 2023

The roads in France and other European countries are full of larger Peugeot's! Read the article - it's all about Peugeot raising their image and profile  in the UK to match other markets. You obviously don't question everything and base your view on how cars perform in the market by how many you see in Morrisons car park

VicciV 6 February 2023

The budget end of cars is a blood bath and Peugeot were right in moving upmarket, and yes they have already succeded - in mainland Europe at least. 

LP in Brighton 1 February 2023

Tackling accessibility with consumer offers?  Isn't this just a polite way of saying discounts and daily rentals? To me there is a lot of overlap between today's Peugeots and Vauxhalls so there must be a danger that growing one might canibalise the other.